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We are already sorry that you have a complaint about the service you have experienced with us. Nevertheless, we kindly ask you to pass on your complaint to our customer service department.
This can be done by e-mail, regular mail and / or telephone.
Our employees of the customer service department will review the complaint and try to resolve the complaint to everyone's satisfaction.
Life-Line Customer service
By Post: Life-Line Customer Service, Morsebaan 2, 3439 NA Nieuwegein, The Netherlands
By E-mail: [email protected]
By phone: +31 (0) 30 - 60 23 097
Access: Monday till Friday from 08:00 to 17:00
After receiving your complaint you will receive a confirmation from us.
We will respond to your complaint within 14 days of receipt, if it needs more time, we will notify you.
If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk (www.golifeline.nl).